We Are Strictly by Appointment Only
We are by appointment only. No walk-ins are accepted at this time. We ask that you give us a call or complete the ‘request an appointment’ form on our website.
Appointments and Cancellations
Please provide a minimum of 24 hours for appointment cancellations or rescheduling. You will be financially responsible for appointments that are not cancelled or rescheduled with advanced notice.
Patients who cancel less than 24 hours before an appointment, or fail to attend their visit, will be charged a $50 no-show or late cancellation fee.
Appointments That Begin Late
If our appointment begins late because you arrive late, the session will end at the time it normally would have ended. This is so that other patients may stay on schedule. If we begin late because the providers are behind schedule, the session will be of its normal duration, to assure that patient concerns receive full and proper attention.
If you arrive after the scheduled session has ended, we can sometimes accommodate you, if an already scheduled appointment cancels but this cannot be guaranteed. Otherwise, the visit will count as a no-show.
Emergency Appointments
Every effort will be made to accommodate crisis situations and the need for earlier appointments. However, you may need to check with us for daily cancellations if there are immediate openings. Likewise, we cannot guarantee immediate rescheduling of missed appointments.
Referrals
Most insurance companies may require a referral for your visit to our office. Be sure to contact your insurance company and/or your primary care physician to ensure that you do get a referral if it is required. Failure to obtain a referral when necessary may cause your insurance company to deny your claim causing you to be financially responsible.
Fees for Services Provided Outside of Scheduled Appointments
Please let us know at the beginning of the session if we need to devote some of our time to discussing or filling out forms, or write notes or letters. Please fill out forms to the best of your ability prior to the session so that we may use our time most efficiently. Letters, forms, record reviews, and interactions with outside agencies requiring significant attention outside of scheduled appointment times, will be subject to a fee of $50 per half-hour.
This excludes activities deemed by the provider to be clinically essential, such as interacting with other clinicians directly involved in your care, and executing routing duties such as providing refills, filling out routine authorization requests, and brief clinically focused return of patient phone calls.
Prescription Refills
We prefer to refill your medications at the time of your office visit. Please bring your medication list with you to each appointment. Please be sure to give us at least a 72-hour notice for all refill requests. Chronic or long-term medication refills require an office visit before they may be refilled. In other cases, we request that you contact your pharmacy for medication refills. The pharmacy will fax a request to our office with all pertinent information
Release of Medical Records
In order to have your patient records sent to another health care provider, a signed release of medical records must be signed.